Policies 

Cancellation Policy:

Your appointment time is reserved for you. A late cancellation or missed visit leaves a hole in the eyelash extension artists day that could have been filled by another client. As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients that provide less than 24 hours notice or miss their appointment, the credit card on file will be charged 100% for the service that was to be performed. I, the client, acknowledge and understand that I will be charged for canceling my appointment with a less than 24 hours notice.

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Waiver of Liability:

I, the client, understand that are risks associated with having artificial eyelashes applied to and/or removed from any existing eyelashes, and that not withstanding the utmost care in the application or removal of these products, there still exists risks associated with the procedure and product itself, which include, without limitation, eye irritation, eye pain, and discomfort.

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If I, the client, experience any irritation, redness, puffiness, itchiness, an allergic reaction, or any other side effects of this procedure, I will contact a medical professional immediately.

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As part of this procedure, I, the client, understand that a certain amount of eyelash adhesive material will be used to attach the artificial eyelashes to my existing eyelashes. Even though the eyelash extension artist may apply or remove my eyelash extension in the usual manner. I understand adhesive material may become dislodged during or after the procedure, which may irritate my eyes or require further followup care at my own expense to prevent damage to my eyes. I also understand there is more than one technique for applying eyelash extensions to my eyes and I will not attribute any liability to the eyelash extension artist as a result of this procedure or the use and care of these lashes. 

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As part of the removal procedure, I, the client, understand that a certain amount of chemical adhesive remover is applied to existing adhesives and a reaction occurs to dissolve the adhesive that results in the thinning of the remover. Even though the eyelash extension artist may apply or remove my eyelash extensions in the usual manner. I understand the liquid remover may seep into my eyes, which may irritate my eyes or require further follow up care at my own expense to prevent damage to my eyes.

I also agree to defend, indemnity and hold harmless eyelash extension artist from any and all claims, actions, expenses, damages, and liabilities, including reasonable attorneys' fees which might be asserted against her as a result of having this procedure performed, or my purchase of these eyelash extension products from her. 

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Permission to Use Photography:

I, the client, hereby grant the eyelash extension artist the full right to take, publish and reproduce photographs and videos of me, my face, my eyes and/or eyelashes, both before and after this procedure, for any advertising, education, or other purposes whatsoever, including the right to retouch these photographs as deemed necessary by the eyelash extension artist. I further expressly assign any copyright in these photographs to the eyelash extension artist. I also grant my consent for the eyelash extension artist to use my image and likeness as contained in these photographs for any advertising or other purposes.

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No Show Policy:

We reserve the right to charge a no show fee to the credit card on file totaling 100% of the service to those who do not show up to an appointment. After 1 no show you will not be able to book an appointment unless it is paid in full at time of booking. Absolutely no refunds. I, the client, acknowledge and understand that if I no show on a scheduled appointment, I will pay 100% of the service that was to be performed.

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Late Policy:

Clients are asked to arrive to their appointments slightly before their scheduled appointment time. A grace period of 5 minutes will be permitted for unforeseen delays a client may encounter while traveling to the salon location for their appointment. If a client arrives more than 5 minutes late for their appointment, the client will not be able to be seen and will need to reschedule for a later date. This process will ensure clients that do arrive on time are seen in a timely manner. I, the client, acknowledge and understand that if I am 5 minutes late to my scheduled appointment, I will have to reschedule for a later date.